Shipping policy

Thank you for shopping with Warmnest. Here is everything you need to know about how and when your order will arrive.

Where we ship

We currently ship to addresses within the United States.

Shipping rates

Free Standard Shipping on orders of $40.00 or more
Standard Shipping: $4.99 on orders under $40.00

The shipping cost for your order is shown at checkout before you pay.

Delivery times

Most orders arrive within 7–12 business days after the order is placed. Business days are Monday to Friday, excluding US holidays. Delivery estimates are not guarantees, and delays can occasionally happen because of carrier volume, weather or peak holiday periods.

Some items are shipped directly from our partner warehouse, so an order with several items may arrive in separate packages.

Holiday orders

If your order is a gift for a specific date, such as Christmas, please order early. We cannot guarantee delivery by a specific date.

Order tracking

Once your order ships, you will receive an email with a tracking number. Tracking information can take a few days to update after the package is handed to the carrier.

Incorrect addresses

Please double-check your shipping address at checkout. If you notice a mistake, email us as soon as possible and we will do our best to update it before the order ships. We are not able to change the address once the order has shipped.

Lost or delayed packages

If your tracking has not updated for 15 business days, or your order has not arrived within 30 days of purchase, please contact us. We will work with the carrier and, if the package cannot be located, send a free replacement or issue a full refund.

If tracking shows your package as delivered but you cannot find it, please check with neighbors and your local post office first, then contact us within 7 days so we can help.